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Blog Post on The Capilano University Student Worker Alliance Group

Tucked away in the economically privileged North Shore of Metro Vancouver, Capilano University is an institution that includes the concepts of “an ethic of fairness” and “a commitment to our communities” in its strategic vision, yet the contracted cleaners on campus are currently making poverty wages. Cleaners are forced to work two, sometimes three jobs, to survive life in Metro Vancouver, an area with an ever-increasing cost of living, as wages remain stagnant. The trend of institutions contracting out labour has pushed industry standards for the private janitorial sector to rock bottom, as cleaning companies compete against each other in a competitive bidding process. This creates a “race to the bottom,” as price of the bid becomes the number one determining factor as to which company wins the contract.

However, the cleaners at Capilano University have fought back, and came together to fight for better working conditions by unionizing with SEIU Local 2. Despite an aggressive anti-union campaign their employer, Best Service Pros, waged, followed by legal challenges forcing the ballots from the vote to remain sealed for months, the cleaners did not give up. In June of 2017, the ballots were finally unsealed, and the cleaners won their union with a majority “yes” vote. The fight has continued this fall at the bargaining table. The cleaners are not alone in this fight though, as students, staff and faculty from Capilano university have stepped up with to stand in solidarity with them.

Campus-wide support

Upon finding out about this injustice, some Capilano University Students decided to come together and build a campaign to support all workers on campus.  It was a facebook post that informed Leticia, a second year Creative Writing Major from Port Coquitlam, about the issue. She heard about the problem and wanted to help. Shaunti, a Global Stewardship student, attended a film screening and met some of the cleaners directly, from there she was eager to start a club, quickly pulling her friend, Daniel, on board. Shaunti, Daniel and Leticia would become the founding members of the Capilano University Student Workers Alliance group, “SWAG,” for short. From there, Mansoureh, Marjan, Elmira and Meltem wanted to volunteer for a cause they cared about, and quickly started attending club meetings. Vick, another student angry about the exploitative system all workers are subject to, soon joined as well.

New Logo with words

The Campaign So Far

The club meets once a week, and meetings are open to all to discuss how to move the campaign forward, such as promoting the petition and open letter to more members of the Capilano University community. Club members attended a presentation from the Living Wages for Families campaign, learning more about how to pressure an institution most effectively to pay all its workers, both direct and contracted, a living wage. They have brainstormed and thought ahead, and handled logistics of event planning. The group is putting together a panel event to be taking place on Wednesday, November 22nd at 2:30pm in room LB 195 on campus at Capilano University, which will feature some of the leaders from the cleaning team at Cap U, along with another worker leader from the University of Washington who was intrinsic to the successful campaign for a minimum of $15/hour minimum wage on campus. Additionally, an organizer from the Living wage for Families campaign will speak to put everything in a broader context. Students have been very dedicated to promoting this event, talking to their teachers, classes and friends about it.

Students have also engaged directly with the President of Capilano University, Paul Dangerfield. Club members attended a “Student Voice” event, that was aimed at getting students to talk to the president about what they think would make the student experience outstanding. SWAG members feel that paying all workers on campus a living wage would improve their university experience because knowing injustices are taking place at Capilano University takes away from their educational experience. The president eventually stopped addressing the concerns students brought forward, but they were not deterred and stayed after the event to ensure a face to face conversation happened.

Looking towards the future

The goals of the group are for Capilano University to implement a Living Wages and Benefits Policy for all workers on campus, both direct and contracted, so that nobody who is a part of the campus community is forced to live in poverty. The group would like to see this movement expand to other university campuses too, as the problems with contracted and low-waged workers is not isolated to Capilano University. They plan to continue to meet, organize, and bring more students into the movement, and are looking forward to continuing to push for justice!

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Toronto Star: Sweeping updates to workplace protections become law

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Ontario workers win $15 an hour and other improvements!


J4J members join OFL delegates on November 22 in march for justice and fairness.

Local 2 members join OFL delegates on November 22 in march for justice and fairness.


Visit the Fight for $15 & Fairness website for all the latest updates!


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Ottawa J4J BBQ


J4J Picnic Flyer En Aug 2017 (003)

RSVP by August 7th

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Pique-Nique J4J Ottawa

J4J Piquenique Flyer Fr Aout 2017 (004)


RSVP d’ici le 7 août

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J4J Toronto BBQ



RSVP by August 2nd

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Cleaners at Capilano University join Justice for Janitors movement

CapU - web

Best Service Pros Cleaners are gearing up for negotiations after Employer attempts to stall and demoralize union drive

Cleaners employed at Capilano University won their right to join SEIU Local 2 and its Justice for Janitors campaign earlier this month. The BC Labour Board ordered ballots cast by 27 out of 29 cleaners on February 20, 2017 to be unsealed.

The union vote was won by an overwhelming majority despite an anti-union fear campaign waged by the boss during the 10 days before the vote.

“This is an important victory,” says Cherish Lazo who is a member of the newly formed Bargaining Committee. “The wait was extremely frustrating, but now, all we can think of, is starting to make improvements at work.”

Best Service Pros, the contractor that represents cleaners at Capilano University and other post-secondary institutions, put up numerous legal objections at the Labour Board to prevent workers from joining SEIU Local 2, the most significant objection being the proliferation of bargaining units.

SEIU Local 2 legal counsel was successful in arguing that the proliferation of bargaining units could not apply in this case because Best Service Pros entered into a Voluntary Recognition Agreement (VRA) with CLAC as recently as 2016, despite having bargaining relationships with two other unions.

In June 2016, Best Service Pros, upon learning they were awarded the cleaning contract at Langara College, contacted CLAC. Best and CLAC negotiated a 10 year agreement with minimal wage increases and no benefits before any worker was hired and later presented the contract to the newly employed cleaners at Langara College.

This contract was extended to workers at BCIT in November of 2016 at an Orientation meeting and in March of 2017 at Vancouver Community College, after Best Service Pros became aware that SEIU Local 2 were actively organizing Best cleaners across the city.

Meanwhile, as workers at Capilano University waited for a decision from the Labour Board, they remained active and steadfast in their wishes to form a union. In April, the workers delivered a petition to their boss signed by 25 cleaners asking Best Service Pros to drop their legal objections at the Labour Board and allow the ballots to be counted.

The delivery of the cleaner’s petition was done in conjunction with letters of support from other unions on campus. MoveUp and CUPE Local 1004 sent letters to Capilano University President, Paul Dangerfield, urging the university to leverage Best Service Pros to drop its legal challenges and respect the worker’s choice to join SEIU Local 2.

“We want to join the Justice for Janitors movement so together, we can negotiate for livable wages and a benefit plan,” said Mcjusto Soberano, a cleaner at Capilano University. “We work very hard and our work should be respected and valued. Without us, the campus would be dirty and students would not be able to come to classes,” added Soberano.

Best Service Pros responded to the workers’ petition saying “The Labour Board must decide whether the SEIU Application is consistent with [these] rules and regulations … Unfortunately, BEST has no control over the timing of when that decision is made.”

Meanwhile, last Friday, Best’s Legal Counsel filed an application for Reconsideration with the Labour Board in its continued attempt to delay the process further.

In light of SEIU Local 2 organizing efforts targeting Best Service Pros cleaners at post-secondary institutions under CLAC, it is expected that Best will put up many impediments at negotiations to prevent workers from receiving a fair contract.

“We are asking that unions and student groups on campus stand with us during this process,” says Delia Tanza, another member of the Bargaining Committee. “Without your support, we will be forced to accept an agreement like CLAC and our union will not be a strong one.”

SEIU’s Justice for Janitors is a movement of workers that has successfully organized to improve wages, benefits, and job security for over 7,000 janitors across Canada. SEIU’s goal is to organize all janitors in BC, in order to raise industry standards.

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$15 min. wage good for workers AND business

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HRM Ratification Vote for GDI Employees

There will be a ratification vote held for all members to attend. At this meeting the bargaining team will explain the details of the tentative deal that has been reached with GDI Integrated Facility Services. All members are encouraged to attend, discuss and vote.

Various meetings will be held throughout the day at the times below. This is your collective agreement – come out and vote.
We look forward to seeing you there.


  • 9:00 AM

  • 11:30 AM

  • 2:00 PM

  • 4:30 PM

  • 7:00 PM


Holiday Inn – Dartmouth
Hawthorne Room

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CityTV News Coverage: Workers rally at Queen’s Park for $15 minimum wage

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